Privacy Policy

Effective Date: 20.07.2026

David W.Wood is committed to protecting your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Data Controller:
David W.Wood

Email: david@terntherapy.com

Telephone: +44(0)7851071184

2. Information We Collect

When you contact us or make a booking, we may collect:

  • Name

  • Postal address

  • Email address

  • Telephone number

  • Appointment information

  • Information you choose to provide when making an enquiry

If you become a client, additional personal and special category health information may be collected separately as part of your therapy records.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Arrange appointments

  • Provide psychotherapy services

  • Contact you about your appointments

  • Meet our legal and professional obligations

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contract (to provide therapy services)

  • Legitimate Interests (responding to enquiries and managing appointments)

  • Legal Obligation (where required by law)

Where health information is processed, this is treated as Special Category Data under Article 9 UK GDPR and processed where necessary for the provision of health or social care or with your explicit consent where appropriate.

5. How Long We Keep Your Information

We retain information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, regulatory and professional obligations.

Client records are retained in accordance with professional guidance and legal requirements.

6. Sharing Your Information

Your information will not be sold.

We may share your information only:

  • where required by law

  • with professional advisers where appropriate

  • with secure service providers who help operate our business

  • where necessary to protect someone's vital interests

7. Keeping Your Information Secure

We use appropriate technical and organisational measures to protect your information against unauthorised access, loss or misuse.

8. Your Rights

Under UK GDPR you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion in certain circumstances

  • Restrict processing

  • Object to processing

  • Request data portability where applicable

  • Withdraw consent where consent is relied upon

To exercise your rights, please contact us using the details above.

9. Cookies

This website may use essential cookies to ensure the website functions correctly.

If analytics or marketing cookies are used, you will be asked for your consent before they are placed on your device.

10. Complaints

If you are unhappy with how your personal information has been handled, please contact us first so we can try to resolve your concerns.

You also have the right to complain to:

Information Commissioner's Office (ICO)

Website: https://ico.org.uk

Telephone: 0303 123 1113

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this website.